A Radiology Information System (RIS) is the administrative and workflow engine that runs a radiology practice. While the PACS handles images, the RIS handles everything around them — who the patient is, when they are booked, what exam was requested, who referred them, what was billed, where the report is in the workflow, and how results get back to the referrer.
Our RIS Management System consolidates these functions into a single, unified application. Reception staff book appointments and register patients. Technologists receive modality worklists and track exam progress. Radiologists dictate and approve reports. Billing teams submit Medicare claims and reconcile payments. Referrers receive results through a secure online portal. Every role in the practice works from the same source of truth.
For Australian practices, the RIS is especially critical because of the complexity of Medicare billing. Correct item number selection, bulk billing versus private billing, DVA claiming, and workers compensation arrangements all require a system that understands the Australian reimbursement landscape — not a generic international product retrofitted for local use.
Replacing a legacy RIS or implementing one for the first time is a significant decision. These are the outcomes our clients consistently highlight after going live with our platform.
Track every exam from booking to report delivery with real-time status dashboards.
Built-in MBS item number, bulk billing, DVA, and private patient claiming out of the box.
Automated patient reminders, Medicare online claiming, and report distribution cut reception workload.
Referrers self-serve appointments and results through the portal, increasing loyalty and referral volume.
Each module addresses a distinct operational function within the radiology practice. Together they eliminate siloed systems and duplicate data entry, creating a single continuous workflow from referral to result.
Multi-resource, multi-room scheduling with modality-specific slot templates. Drag-and-drop interface, automated double-booking prevention, waitlist management, and SMS appointment reminders reduce no-shows and maximise modality utilisation.
Fast, accurate patient capture with Medicare card scanning, IHI verification, and duplicate detection. Demographic data flows automatically to the PACS and modality worklist, eliminating transcription errors at the scanner console.
Direct Medicare online claiming via PRODA, bulk bill and private patient invoicing, DVA claiming, and workers compensation case management. Automated MBS item number validation ensures claims are correct before submission, reducing rejections.
Real-time status tracking from scheduled through checked-in, in-progress, completed, dictated, transcribed, verified, and distributed. Colour-coded worklists give technologists and radiologists an at-a-glance view of every active exam across all rooms.
Structured reporting templates, voice recognition integration, and a verified approval workflow. Reports are version-controlled, electronically signed, and automatically attached to the corresponding PACS study before distribution to referrers.
A secure web portal where referring doctors book appointments, track exam status, download reports, and view key images. Custom referral templates, preferred reporting formats, and automated notification keep referrers engaged and informed.
Our RIS orchestrates every step of the patient journey. Below is the typical workflow from the moment a referral arrives to the moment the referrer receives the final report. Each step is automated and tracked, with manual intervention only where clinically necessary.
A referral arrives via the referrer portal, secure messaging, fax-to-email, or walk-in. The RIS captures referrer details, requested exam, clinical indication, and patient demographics into a single request record.
Reception schedules the patient into the appropriate modality slot. The system checks for prior studies, confirms referral validity, and sends an SMS confirmation with preparation instructions tailored to the exam type.
On arrival, the patient is checked in, Medicare details verified, and billing status confirmed. The RIS pushes the worklist entry to the modality, so technologists see the correct patient and protocol without manual entry.
The technologist performs the scan. Images are sent to the PACS via DICOM, and the RIS updates the exam status to completed, triggering the reading worklist for the radiologist on duty.
The radiologist reviews images in the PACS, dictates the report using structured templates or voice recognition, and electronically signs the final version. The report is attached to the study record and status updates to verified.
The verified report is delivered to the referrer via secure health link, portal, or fax. Medicare claiming is submitted automatically based on the item number associated with the exam, and the patient record is closed.
The RIS sits at the centre of your practice's technology ecosystem. It must communicate reliably with imaging, clinical, and financial systems — and ours does, using proven integration standards.
HL7 and DICOM worklist integration ensures the RIS and PACS share a single source of patient and exam data. Modality worklist entries are generated automatically, and exam completion status flows back to the RIS without manual updates.
HL7 v2 ADT, ORM, and ORU message exchange with hospital information systems and electronic medical records enables order entry, patient synchronisation, and result delivery without manual import or export steps.
Direct integration with Medicare online services via PRODA enables real-time bulk billing, patient claiming, and DVA claiming. Payment reconciliation and Medicare report generation happen inside the RIS with no third-party software required.
Export completed billing data to popular Australian accounting platforms including Xero, MYOB, and QuickBooks. Practice management reporting dashboards combine clinical throughput with financial performance in real time.
Radiology practices handle some of the most sensitive personal health information in healthcare. Our RIS is engineered from the ground up to meet Australian regulatory obligations and protect patient data at every layer.
Full alignment with the Australian Privacy Principles (APPs) under the Privacy Act 1988. Patient consent management, data retention controls, and access logging satisfy requirements for health information handling.
All patient data is encrypted at rest using AES-256 and in transit using TLS 1.3. Database-level encryption, application-level access controls, and network segmentation provide layered defence against unauthorised access.
Comprehensive audit logging records every user action — who accessed which patient record, when, and from where. Audit data is tamper-evident and exportable for compliance reviews and breach investigations.
The RIS works hand in hand with our other modules. Discover how PACS, Cloud DICOM, and Mobile Reading extend your practice's capabilities beyond the front desk.
Picture Archiving and Communication System for storing, retrieving, and distributing radiology images with DICOM-conformant archival and disaster recovery.
Zero-footprint web viewer for secure image sharing, second opinions, and cross-facility collaboration without local software installation.
iOS and Android application enabling radiologists to review images and approve reports from any location — perfect for on-call workflows.